Privacy Policy

Smart Food, (hereinafter “Smart Food”), informs you that the Personal, Financial and Patrimonial Data (hereinafter and jointly called the “Personal Data”), that we collect from you, will be used for the purposes described and detailed throughout this notice.

Based on the provisions of articles 15 and 16 of the Federal Law on Protection of Personal Data Held by Individuals (hereinafter the “Law”), we inform you that Smart Food, a legally constituted company under the laws of United Mexican States, with address located at Boulevard Manuel Avila Camacho Ext. No. 937, Int. No. 102, Bosques de Echegaray, Naucalpan de Juárez, State of Mexico. C.P. 53310, is responsible for collecting your personal data, as well as the use, treatment, and transmission and protection of the same. For what we do of your knowledge

“The data we collect from you”

As a visitor to our page and derived from the services we provide, we may require certain personal information from you, data that may be indistinctly;

Your name, address, place and date of birth, marital status, and occupation.
Your email and phone number.
Information about your spouse, ancestors and descendants.
Official receipts that prove your identity and the information that you declare, as well as your CURP and your RFC.
General information of interest for your health.
Others that are necessary in order to satisfy the needs inserted in the service.

“Personal data we collect from third parties”.

Derived from the activities and products that we market, we may collect information from third parties, public access sources, foreign and national companies and that information available related to our website.

How do we use your personal data?

We collect and use your personal data to fulfill the following purposes:

We verify the information you provide us confirming your identity.
Define your profile using the data provided.
Marketing activities, providing sales, marketing and distribution services for our products under our brands.
Provide you with a better service and make you aware through various means, new products and offers from different brands that may be of interest to you and suitable for your profile.

With whom do we share your information and for what purposes?

Your personal data may be transferred and processed inside and outside the country by Smart Food, for the purposes established in this privacy notice, which are qualified for the discretionary treatment that your personal data requires and which in turn are obliged to keep confidentiality before national or foreign third parties.

In order to provide you with a quality service, your personal data may be transferred to national or foreign third parties in accordance with article 36 of the Law. The same transmission of information will be made, if prior to this, there is no written opposition on your part to the in this regard, therefore, your authorization for the same will be understood as granted.

Except in the case of compliance with obligations before the competent authorities in Mexico or abroad for the performance of the services to be provided.

How can you limit the use or disclosure of your personal information?

At any time you may revoke your consent to the processing of your Personal Data after having given your consent to this Privacy Notice.

We inform you that the owners of the Personal Data that you have provided us may exercise their Right to Revoke Consent at any time during the processing of their Personal Data, as well as exercise their Rights of Access, Rectification, Cancellation or Opposition (hereinafter “Rights ARCO”), regarding your Personal Data, as follows:

You must request the Form for Revocation of Consent and Exercise of ARCO Rights to the email: (*). Which you must send us, duly filled out, and accompanied by the documents that prove your identity and, where appropriate, the personality of your legal representative.
In the event that the data that has been provided is not sufficient to locate the information that you request, or they are inaccurate or erroneous, within a term of three business days we will require you to complete or clarify them; If no response is received, or the information is erroneous or unclear, it will be considered as not submitted, considering the request as inadmissible.
If the request is appropriate, our response period will be twenty business days from the receipt of your request, and the deadline for sending the required information will be effective within fifteen business days following the date on which communicates its origin.

The information will be delivered electronically